AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below (OLD VERSION)

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AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below (OLD VERSION)

FEATURED AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below (OLD VERSION)

  • Direct access to Apple experts
  • Global repair coverage
  • Onsite repair for Mac desktop computers: Request that a technician come to your work site
  • Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary hardware service and technical support on your Mac to three years from the original Mac purchase date. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. See terms at www.apple.com/legal/applecare/appgeos.html for full details.

Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals.

This version of AppleCare covers purchases of Apple MacBook, MacBook Pro, and MacBook Air laptop computers with screens 13 inches and smaller.

AppleCare Protection Plan for MacBook laptops 13-inch timeline

 

AppleCare Protection Plan for MacBook laptops 13-inch Apple MacBook with 13-inch screen
One stop for technical support
  • Direct access to Apple experts
  • Global repair coverage (may be subject to certain restrictions)
  • Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple (availability depends on the location of the Apple Authorized Service Provider; Apple may also request that the customer replace components with readily installable parts)
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage)
  • Apple display purchased with your Mac
Software support included
  • Using Mac OS X*
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

** For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.

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